Learn key communication techniques to improve resident and board relations.
This course offers communication strategies that will benefit both new and experienced managers and provide the skills to better understand owners and volunteers. You’ll learn the basics of good customer service and gain the tools to effectively handle complaints, write newsletters and reports and manage public relations. Topics include:
In addition to a participant guide and digital access to bonus readings and materials, you will receive:
1.5 day blended learning course:
CAI member: $459 | Nonmember: $559 Join Now!
REGISTER HERE: http://www.caionline.org/M202
The following sponsors are proud to support advanced education:
Join us for the CAI-RMC 5th Annual Bowling Classic!
There will be 32 teams of six people.
Get your bowling shirts on and get ready to compete. This is going to be a blast, as always! Awards will be given. This is the perfect event to invite clients to - don't miss out on the opportunity to host a team. Register before it sells out.
*Limit ONE team per company*
One drink ticket is included with each player registration.
More information will be available to registrants, including format specifications, as we get closer to the event.
This event would not be possible without the support of our sponsors:
Peak 1 - Legal
To reach the peak of your career, you'll need to know the basics. CAI-RMC offers this class for free. This class offers all the legal basics you'll need to know for your entry into community management. Class includes lunch and parking.
Christian Webert & Suzanne Leff
Hierarchy of Authority
Rules and Enforcement
Approved for 3 (three) continuing education credits through CAMICB.
Thank you to our Peak Series Education Sponsors:
Community Manager Member Forum
Community managers are the professional backbone of the communities they serve, providing the skills and expertise that are essential to the successful management of community associations. As a chapter, we want to hear from our manager members! We want to know how things are going and how CAI-RMC can help you to further succeed.
This event is held for manager members of CAI Rocky Mountain Chapter. The goal of the event is to collaborate as a team with other industry professionals, to discuss what's working and what could be improved in terms of chapter initiatives.
Please be prepared to come with suggestions and helpful commentary. This is your opportunity to voice your opinion.
Thank you to our sponsors who promote continued conversations to improve our industry:
Duration: 60 Minutes
Melissa Bauman Ward, Esq., is a principal at Hughes Gill Cochrane Tinetti, PC, in Walnut Creek, Calif. Her law practice focuses exclusively on counseling homeowners associations. Melissa is the child of a psychiatrist and a therapist, which makes her the black sheep of the family due to her career choice. Melissa dreams of a day when mental health is treated as just another necessary component of overall health and wellness.
This program provides one credit per hour toward:
To earn credit, you must be personally registered for this program and print the certificate of completion to document your participation.
All registrants will have full access to this on-demand, online recording for 120 days.
Manager Certifications and Designations
Certified Manager of Community Associations (CMCA®) / Association Management Specialist (AMS®) / Professional Community Association Manager (PCAM®) / Large-Scale Manager (LMS®)
Management Company Designation
Accredited Association Management Company (AAMC®)
Service Provider Designations and Distinctions
Reserve Specialist (RS®) / Community Insurance and Risk Management Specialist (CIRMS®) / Educated Business Partner
Kiki Dillie and Christian Webert
Business Partner Lunch Forum
Designed exclusively for Business Partner Members of CAI Rocky Mountain Chapter. Forums are designed for membership types in order to better understand membership needs and to give timely updates.
Please only register if you are a Business Partner member of CAI Rocky Mountain Chapter.
If you have questions or topics that you'd like to have addressed at the lunch, please email chapter office by clicking here.
CAI-RMC 2020 Spring Conference and Trade Show
There are two levels of exhibition offered at the event:
- 6' table space, no pipe and drape, location in ballroom (Cost $1,300)
- 10x10 space, no pipe and drape, location in foyer, ability to set up 10x10 display (Cost: $2,150)
Business Partner Attendance without exhibit:
- You may participate as a business partner member, without exhibiting, by purchasing a business partner attendance ticket. One ticket is $525. You may add up to two guests from your Company for $225 each.
*Business partner members are allowed to participate in the program using one of the above mentioned rates. Service providers who are not members of CAI-RMC are not permitted to attend the event. If you're interested in membership, please visit www.caionline.org/joinnow.
- Each space includes ONE staff member. This is the name that you're filling in for the primary contact. For additional staff, add 'guest' and include name. Each additional staff member is $90.
- Electricity is not included with exhibit space. This will be added, if necessary, at a later time.
- Lunch is included with cost
6:00am-8:00am Exhibitor Set Up
8:00am-4:00pm Trade Show Open
8:00-9:30am Trade Show / Breakfast
9:00am-10:00am Education Session A
10:00-11:00am Trade Show
10:15am-10:45am Q&A Session
11:00am Prize Drawing
11:15am-11:45am Legislative Update
12:00pm-1:00pm Education Session B
12:00pm-1:00pm Board Leadership Development Session
1:00pm-2:00pm Trade Show
1:00pm-2:00pm CMCA Lounge Open (drinks, CMCA connections, CAMICB)
1:30pm-2:00pm Q&A Session
2:15pm-3:15pm Education Session C
3:15pm-4:00pm Trade Show / Prizes / Dream Big Winner Announced
4:00pm-6:00pm Exhibitor Tear Down
- Parking. Free and convenient parking onsite.
- Lunch. We'll have a full buffet lunch. Lunch will be scheduled during for a longer portion than usual so that you may eat when it feels right for you.
- Wifi. Free internet access will be available so that you're able to look at the program on our event app without using your phone's data.
- Size. After hearing feedback concerning the size of our show, we've decided to scale it back a bit. We now have just over 80 exhibitors at our program and they're all easy to access.
- Venue. We understand that being in a comfortable setting allows for a better experience. We have moved our conference to the Hyatt Regency Aurora which meets all of our conference needs.
- Classes. You want credits and you want classes that focus on our industry. We have them! We have 12 classes that are being offered which are all industry focused and approved by CAMICB. You have an opportunity to take three of these classes throughout the day. All sessions will be in classrooms with appropriate audio and visual set ups - you'll be able to see and hear the presenters with ease.
As a reminder, this is the ONLY Denver Metro Area conference that we will be holding in 2020. Don't miss your opportunity to meet with over 80 exhibitors, network with industry peers, and obtain three continuing education credits - all in one day!
Cybersecurity and Consumer Data Privacy in Communities - Aaron Goodlock
Sustainability in HOAs - Chris Crigler & Chris Marion
Metro Districts vs. HOAs - What Are They? - Danaly Howe
Manager Burnout: Causes and Cures - David Graf & Grant Parker
Solutions to Maximize Effective Community Governance - Eric McLennan
Best Practices for Planning and Completing Capital Improvement Projects - Joe Brawley
Creating Boards that Work - Loura Sanchez
Basic Investment Management for Community Association Managers - Nicole Bailey
Financial Transparency - Russell Munz
Claims Management - Steve Shefferly
Ethics - Panel
Path to Designations and Certification - Panel
This event would not be possible without the support of our sponsors:
Successful community management starts with the essentials! This comprehensive community association management course provides a practical overview for new managers, an essential review for veteran managers and an advanced course for board members. Successful completion of the M-100 can be the first step toward earning the CMCA credential, awarded by CAMICB. Review the Continuing Education Course Matrix to learn more. Topics include:
Participant guide and digital access to bonus readings and materials
2.5 days | Days 1-2: 9 a.m. - 5 p.m. | Day 3: 9 a.m. - 12 NoonStudents have 30 days from the live course to complete an online, multiple-choice examination.
REGISTER HERE: http://www.caionline.org/M100
Management Company Lunch Forum
Designed exclusively for Management Company Executives. Forums are designed for membership types in order to better understand membership needs and to give timely updates.
Please only register if you are an owner or officer of a Management Company.
Board Leadership Development Workshop
The CAI Board Leadership Development Workshop teaches you how to communicate with association residents, hire qualified managers and service providers, develop enforceable rules, interpret governing documents and more. It provides a comprehensive look at the roles and responsibilities of community association leaders and conveys information to help create and maintain the kind of community people want to call home.
Community association board members and volunteer leaders step up to take on positions of service and responsibility. They’re expected to anticipate issues, solve problems, meet the expectations of their residents and protect property values.
The workshop will teach you how to become a more successful board member and how you can recruit and support new volunteers. You’ll learn the role of the board, the president and other leadership positions, and you’ll identify effective ways to work with professional managers and service providers.
The workshop consists of five modules:
Module 1: Governing Documents and Roles & Responsibilities
Module 2: Communications, Meetings and Volunteerism
Module 3: Fundamentals of Financial Management
Module 4: Professional Advisors and Service Providers
Module 5: Association Rules and Conflict Resolution
A special thank you to our sponsors:
2020 Annual Education Summit
Eight Continuing Education Credits (CAMICB) - One Day!
TOPICS: To be Announced
7:30-8:30am Class #1
8:30-9:30am Class #2
9:30-9:45am Morning Break
9:45-10:45am Class #3
10:45-11:45am Class #4
12:15-1:15pm Class #5
1:15-2:15pm Class #6
2:15-2:30pm Afternoon Break
2:30-3:30pm Class #7
3:30-4:30pm Class #8
Thank you to the following Presenting Sponsors who support community association education:
Thank you to our table sponsors:
Premier Roofing Company
RBC Wealth Management
Community Education with a mountain focus!
Topics: To Be Announced
12:30 - Lunch
*4 hours of CAMICB continuing education credits offered*
This program would not be possible without the support of our sponsors:
The final step toward earning the PCAM designation.
The PCAM Case Study is a comprehensive examination of an actual community association, combining classroom discussion with an extensive on-site inspection. You’ll explore the community in depth, reviewing its administrative procedures, legal documents and communications; meeting with its manager, board members and key personnel; and learning about the local area. You’ll be encouraged to ask questions and openly discuss issues faced by the association.
To successfully complete the case study, you must submit a final paper using the skills acquired in the prerequisite courses (all 200-level PMDP courses) as well as information collected while visiting the host community.
2 days | Times vary by location.
CAI member: $495* | Nonmember: $595**Tuition will increase by $50 for those who register within four weeks of the program.
To register for the PCAM Case Study, you must successfully complete the prerequisite courses (all 200-level PMDP courses) and receive written confirmation that your PCAM application has been approved within the previous year (other requirements apply). Please email email@example.com for further information. Learn more about the PCAM designation.
PCAM Member Forum
The PCAM designation is the highest professional recognition available nationwide to managers who specialize in community association management. As a chapter, we want to hear from our PCAM members! We want to know how things are going, how your PCAM has influenced your professional path, and how CAI-RMC can help you to further succeed.
This event is held for PCAM members of CAI Rocky Mountain Chapter. The goal of the event is to collaborate as a team with other industry professionals, to discuss what's working and what could be improved in terms of chapter initiatives.
Please be prepared to come with suggestions and helpful commentary. This is your opportunity to voice your opinion and to collaborate with the chapter.
The 2020 CAI Annual Conference & Exposition will be held June 10-13 in Hollywood, Fla. Make your plans now to attend the only event tailor-made for community association leaders and professionals. You'll discover worldwide trends and issues shaping today's community associations, managers, management companies right now and learn how to apply new ideas and strategies as soon as you get home.
CAI-RMC 24th Annual Golf Tournament
The Annual CAI-RMC Golf Tournament brings together golfers of all skill levels for a full day of camaraderie and fun with fellow chapter members. Paid registration includes 18 holes of golf, cart, range balls, breakfast, ticket to lunch banquet and entry to win door prizes!
There are hole contests scattered throughout, including a chance to win $10,000 if you make a Hole-In-One.
Each tee box is sponsored by a different business partner who will be on-site to provide fun and games throughout your round!
7:00am Registration / Breakfast
CAI-RMC 2nd Annual Summer Social
Join us for our summer social at Punch Bowl Stapleton. Aside from a simple chance to unwind after work, this informal event is designed to give you a chance to get to know your industry peers outside of work. A lot of people only interact while in the workplace and we want you to get to know each other better!
Join us as we celebrate our industry and, of course, SUMMER!
*Free event / One free drink per person
Thank you to our 2020 Summer Social Drink Sponsors:
Peak 2 - Financials
To reach the peak of your career, you'll need to know the basics. CAI-RMC offers this class for free. This class offers all the financial basics you'll need to know for your entry into community management. Class includes lunch and parking.
Topics include: Fiduciary duty, accounting terms/definitions/methods, budgeting, financial reports/records, and reserves.
Approved for 3 (three) continuing education credits through CAMICB.
CAI-RMC Annual Clay Shoot
CAI-RMC presents the 3rd Annual Clay Shoot, a fun filled afternoon of shooting clays, team building and networking. Clay shooting is an activity for all ages and activity levels, making it the perfect event to bring fellow co-workers and clients.
10:00am Registration Begins
11:30pm Safety Brief
3:00pm Happy Hour / Awards
3:45pm Event Ends
Colorado Clays: (303) 659-7117
This event would not be possible without the support of our presenting sponsors:
2020 Mountain Conference and Annual Meeting
Whether you live and work in Mountain Communities or in the Denver Metro Area, this conference is sure to make a lasting impression. We have classes lined up to suit managers and homeowner leaders, no matter where you're from. This conference will also host the Chapter Annual Meeting. We hope to see you there.
7:45-8:30am Legislative Update
8:30-9:30am Registration & Breakfast
9:30-10:30am Breakout Session A (CAMICB Credit Approved)
11:00am-12:00pm Breakout Session B (CAMICB Credit Approved)
12:00-1:00pm Lunch / Annual Meeting
1:00-2:00pm Exhibits / Prizes / Happy Hour
2:00-3:00pm Breakout session C (CAMICB Credit Approved)
Education Specifics: To Be Announced
*If you would like to stay at the hotel, special rates are being offered. Discounted rates are $155 for a standard room per night. Parking is discounted for the conference: valet for only $15 per day (reduced from $40) or park at nearby Lionshead parking structure for free during the day ($25 overnight). Reserve your room now by clicking here. Rates are guaranteed until August 28th.
Enjoy Vail Valley in the Fall!
Thank you to our presenting sponsors:
2020 Mountain Conference and Trade Show
Whether you live and work in Mountain Communities or in the Denver Metro Area, this conference is sure to make a lasting impression! We have classes lined up to suit managers and homeowner leaders - we'll post class information in July.
9:30-10:30am Breakout Session A (1 State / CAMICB Credit Approved)
11:00am-12:00pm Breakout Session B (1 State / CAMICB Credit Approved)
2:00-3:00pm Breakout session C (1 State / CAMICB Credit Approved)
Learn how to protect your community and respond to emergencies.
This course shows you how to prepare for your community’s future by identifying insurance risks and addressing critical issues. Learn how to optimize your community’s risk-management program and gain strategies and resources for evaluating property coverage, reporting losses and managing claims. Topics include:
2 days | 9 a.m. - 5 p.m. both days
Students have 30 days from the live course to complete an online, multiple-choice examination.
REGISTER HERE: http://www.caionline.org/M205
Peak 3 - Insurance
Speaker: To Be Announced
This program is designed to cover all things insurance that a manager or homeowner needs to know. Topics include: Requirements of governing documents and State statutes; types of policies an association needs; coverages, limitations, and exclusions; cyber liability; D&O.
2020 CAI Annual Awards & Celebration
Come out and celebrate another year done well with your CAI-Rocky Mountain Chapter friends and colleagues at the Curtis Ballroom, Greenwood Village.
More Information To Be Announced
Event is for CAI Members, only.
Thank you to our sponsors:
CONTACT US(303) 585-0367
Click here for email
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